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Order Status

Where is my order?

Tracking Your FiftyFlowers Order. Curious about the status of your FiftyFlowers order? Keeping tabs on your purchase is straightforward and convenient, ensuring you’re always in the loop:. Access Your Account: Start by logging into your account on ou

I need to cancel my order

Cancellation Policy. At FiftyFlowers, we get it – plans can change! 🔄 We're here to help make adjustments as smooth as possible with our easy-to-follow cancellation process. Orders:. Act Fast for Full Refund: Cancel within 24 hours of placing your o

Where can I see my tracking number?

Tracking Your FiftyFlowers Order. Wondering where your order is? Tracking your FiftyFlowers purchase is easy and convenient:. Access Your Account: Simply log in to your account on our website. You can find the login option in the upper right corner o

Can I request my delivery to be held by Fedex / UPS for pickup?

Arranging for Package Hold at a UPS or FedEx Station. If you prefer to pick up your flower order at a local FedEx or UPS facility, this option is always available for your convenience. Here's how you can set up a package hold for pickup:. Contact Fed

How do I change my shipping address?

Important: Changing Your Shipping Address. Need to update the shipping address for an ongoing or upcoming order? It's crucial to act swiftly to ensure your flowers are delivered without interruption. Due to the time-sensitive nature of our shipments,

Can I add flowers to my existing order?

Adding Flowers to Your Existing Order. If you're looking to add more flowers to an order you've already placed, here's what you need to know:. New Order Required: Unfortunately, we can't add items to an existing order directly. This is due to our com

Why is my tracking number showing 1 day late delivery?

Addressing Your FedEx Tracking Concerns. We're sorry for any confusion caused by the FedEx tracking information. It's common for the estimated delivery date to appear a bit later than expected, especially with shipments from South America to the U.S.

Why did my flowers arrive early?

Understanding Early Deliveries of Your Flowers. While we strive to deliver your FiftyFlowers orders precisely by your selected date, there are occasions when they may arrive a bit earlier than anticipated. Here’s some insight into why this happens an

How do I know that my order has been received?

Confirming Your Order at FiftyFlowers. After you've placed an order on our website, we want to ensure you're confident it has been successfully received and is being processed:. Email Confirmation: Shortly after completing your online order, you'll r

I have been charged twice. Can I get a refund?

Addressing Double Charges from FiftyFlowers. If you've noticed two charges from FiftyFlowers on your credit card, rest assured, there's a straightforward explanation:. Multiple Order Submissions: On rare occasions, an order might be submitted more th

How do I make changes to my order?

Modifying Your Order at FiftyFlowers. Need to make changes to your existing order? We’re here to help guide you through the process:. Change Request Timeline: To ensure we can accommodate your modifications, please submit your change request at least

Can I have another copy of my confirmation emailed to me?

Requesting a Copy of Your Order Confirmation. Receive your order online but didn’t get the email confirmation, or need another copy? No worries, here's how to get a duplicate:. Call or Text Us: For immediate assistance, feel free to call or text us a