How do I make changes to my order?Updated 3 months ago

Modifying Your Order at FiftyFlowers

Need to make changes to your existing order? We’re here to help guide you through the process:

Change Request Timeline: To ensure we can accommodate your modifications, please submit your change request at least 7 days before your scheduled delivery date. This lead time is essential, especially considering the global origins of many of our flowers, including Ecuador and South America, where preparations for shipment begin several days in advance.

Limitations After Shipping: It’s important to note that once flowers have been dispatched, we’re unable to implement any changes to your order.

We understand that plans might evolve, and we’re committed to supporting your needs within these parameters. For any modifications to your order, please contact us as early as possible.

How to Contact Us:

Help Center: For a smooth experience in managing your order, visit our Help Center. Here, you can find various support options, including email and live chat support, as well as answers to frequently asked questions.

Call or Text: Alternatively, you can reach out directly by calling or texting our toll-free number at 1-877-50 ROSES (507-6737). Our customer service team is ready to assist with your order changes or any other inquiries you might have.

We’re dedicated to ensuring your floral arrangements meet your expectations and adapt to your evolving plans.