I need to cancel my orderUpdated 3 months ago

Cancellation Policy

At FiftyFlowers, we get it – plans can change! 🔄 We're here to help make adjustments as smooth as possible with our easy-to-follow cancellation process.

Orders:

Act Fast for Full Refund: Cancel within 24 hours of placing your order for a full refund 💸.

Plan Ahead for More Options: Cancel more than 7 business days before your delivery date to choose between:

A refund, minus a 25% cancellation fee.

A full in-store credit, with no expiration.

Last-Minute Changes: We understand that last-minute changes happen, but cancellations within 7 business days of your scheduled delivery date can't be accepted due to the advanced stage of order preparation.

Rush Orders:

Rush orders are super speedy and, once accepted, can't be canceled or refunded due to their expedited nature.

How to Cancel Your Order:

Canceling is a breeze! Here's how:

Visit our Help Center.

You'll see the option to “Cancel Order" prominently displayed. Click on it to start the process.

Follow the prompts to provide details about your claim.

Our team of Flower Doctors will dive into your claim once we receive it, diagnosing and resolving any issues as quickly as possible. Expect updates from us as we work to ensure you're delighted with our resolution.

Remember, the cancellation fee helps cover costs like credit card fees and all the hard work that goes into coordinating your order. 

Got questions or need a hand? Our Support Team is just a chat away and ready to assist!