My PRO discount is not showing on my account?Updated 3 months ago

We apologize for any inconvenience caused by your PRO discount not displaying correctly on your account. We understand how important these benefits are to you, and we're here to ensure a swift resolution.

For immediate assistance in reinstating your PRO discount, please follow these streamlined steps:

Check Your Account Status: Ensure you have an active account on our website. If you haven't set one up on our current platform, please create a new account.

Contact Us Through the Help Center: Visit our Help Center and access the easy-to-use contact form. Select "Pro Account Inquiry" as the subject of your query. Please provide us with some details about your issue, and a PRO account specialist will review your request.

Await Specialist Follow-Up: After submitting your inquiry, one of our PRO account specialists will promptly review your case and follow up with you as soon as possible. They will ensure that your discount—whether it's 10% or 15%—is correctly applied to your account for all future purchases.

We're committed to providing you with the exclusive benefits of our PRO account without delay. Thank you for your patience and for being a valued member of the FiftyFlowers community.