Do you conduct quality assurance tests?Updated 4 months ago

At FiftyFlowers.com, ensuring the high quality of our flowers is a top priority. To achieve this, we engage in various quality assurance practices:

Blind Test Orders: We routinely place blind test orders to evaluate the quality of our flowers as they are delivered to customers.

Customer Service Analysis: Our team closely examines reports from customer service to identify areas for improvement and to maintain our high standards.

Listening to Our Customers: We pay attention to customer feedback, including comments and suggestions, as these insights are invaluable in enhancing our services.

Monitoring Interactions: We also track conversations and interactions between customers and our representatives to ensure that every aspect of the FiftyFlowers experience meets our quality criteria.

Through these measures, we are committed to delivering only the best quality flowers to our customers.